Our Services

Empaxco, a leading Business Process Outsourcing (BPO) provider, offers a comprehensive suite of services designed to enhance your business operations. Our dedicated team at EMPAXCO is committed to delivering high-quality solutions tailored to meet your specific needs. Here are some key services we provide:

Customer Support and Service

• Inbound and outbound customer service

• Helpdesk and technical support

• Email and chat support

• Customer complaint resolution

Telemarketing and Sales

• Outbound sales calls

• Lead generation and qualification

• Market research and surveys

Data Entry and Processing

• Data entry and data processing

• Data cleansing and validation

• Document management

Human Resources Outsourcing (HRO)

• Payroll processing

• Recruitment and staffing

• Employee benefits administration

Finance and Accounting

• Accounts payable and receivable

• Bookkeeping and accounting services

• Financial analysis and reporting

IT Outsourcing

• Application development and maintenance

• Software testing and quality assurance

• Infrastructure management

Supply Chain Management

• Procurement and vendor management

• Inventory management

• Logistics and transportation

Knowledge Process Outsourcing (KPO)

• High-level research and analysis

• Intellectual property research

• Business and market intelligence

Back Office Support

• Data mining and analytics

• Research and development support

• Administrative and clerical tasks

Healthcare Outsourcing

• Medical billing and coding

• Health information management

• Telehealth support